Workshops and Courses 2008

           All workshops and courses are run both publicly and in-house

Index

1. Developing an HR Business Strategy
2. Workforce and Succession Planning Workshop
3. Industrial Relations Workshop
4. Employment Equity Committee Training
5. Guidelines for Internal Statutory Committees (EE and  / or SDC)
6. Managing for Diversity Workshop
7. Coaching and Mentoring
8. Talent Management
9. Recruitment and Selection
10. Workplace Communications Workshop
11. First Class Communications for Communications and Public Relations Practitioners
12. Wage Negotiation Management Support Workshop
13. Workplace Violence Prevention course

1.         Developing an HR Business Strategy

In this two-day course we cover:

• A guide to strategic human resource planning
• How to make your HR Strategy integral to the organisation
• Form a strategic human resource planning model
• Analysis
• Setting the strategic direction
• Designing the Human Resource Management System
• Planning the total workforce
• Generating the required human resources
• Investing in human resource development and performance

2.         Workforce and Succession Planning Workshop – (2 days)

Workforce and Succession Planning ensures that "the right people with the right skills are in the right place at the right time." This definition covers a methodical process that provides managers with a framework for making human resource decisions based on the organization’s mission, strategic plan, budgetary resources and a set of desired workforce competencies.

Planning for human resource needs is one of the greatest challenges facing managers and leaders. In order to meet this challenge, a uniform process that provides a disciplined approach for matching human resources with the anticipated needs of the company is essential.

Workforce planning is a fundamental planning tool, critical to quality performance that will contribute to the achievement of programme objectives by providing a basis for justifying budget allocation and workload staffing levels and should be included as a key management activity. 

3.         Industrial Relations Workshop – (2 days)

This Industrial Relations course, comprised of the following training interventions

·        Chairing a disciplinary hearing (in-house)

·        Initiating disciplinary action (in-house)

It is designed to enable managers to conduct proper disciplinary hearings and to administer disciplinary principles in a fair and consistent manner. It will lead delegates through the required procedural and substantive aspects pertaining to disciplinary action principles as contained in the Labour Relations Act and related Codes of Good Practice and recent employment case law.

4.         Employment Equity Committee Training – (1 or 2 day)

This workshop is designed to help you set up and self-administer an employment equity plan. Covering the Employment Equity Act, and reviewing international equity plans and diversity programmes, this extensive one day workshop delivers solid, practical advice to help you through the process. It carefully outlines the roles and responsibilities of the EE Committee.

At the same time this workshop allows you to develop a unique employment equity strategy for your business while also ensuring that it is legally compliant. The implementation of an employment equity programme should and can be an exciting opportunity to examine your business structures, workflow, human resource systems and staffing requirements.

5.         Guidelines for Internal Statutory Committees

(EE committees and / or Skills Development Committees)

This course is aimed particularly at the committee members of the Skills Development Committees and the Employment Equity Committees. During this two day course committee members will learn how about the following areas:

• Legislation governing their respective committees
• The objectives of their respective committees
• Their roles and responsibilities as committee members
• What their deliverables are
• How to communicate effectively as a committee
• How to manage stakeholders and difficult situations

This course can be customised to only cover information pertinent to Skills Development Committees or EE Committees depending on the need.

6.         Managing for Diversity Workshop – (1 or 2 days)

The aim of this one-day workshop is to support supervisors to:

• Begin the process of adapting and/or changing current supervisory practices to meet the demands of a diversifying workforce.
• Develop insight and self-knowledge about intercultural competence to work with a diverse workforce.

Participants at this workshop will benefit by gaining the following insights:

• Understand the relationship between diversity, equity, affirmative action and human rights.
• Understand the range of cultural behaviours and expectations supervisors confront each day in the workplace.
• Examine how values, norms, self-esteem, sense of belonging and trust are harnessed for building a diverse team.
• Develop an action plan to identify and implement 3 diversity related change projects in their own team.

7.         Coaching and Mentoring (2 days)

At the end of this 2 day course delegates will understand why we need coaching and mentoring in the workplace and its benefits. They will be able to implement various forms of coaching in the workplace and know what makes a coaching programme effective.

They will understand all the elements of mentoring and how this differs from coaching. They will also understand various types of mentoring, what makes a good mentor, know how to run a Mentoring Programme and be able to implement various type of mentoring programmes.

8.         Talent Management (2 days)

This workshop covers the full spectrum of attracting, retaining and managing talent in the workplace. Delegates will learn how to analyse the internal and external environments, attract or find the right talent, keep them engaged with the organisation, ensure that their managers are able to instill commitment and loyalty from them by providing the right opportunities so that both they and the organisation benefit.

9.         Recruitment and Selection (2 days)

During this workshop delegates will learn about every aspect of recruitment and selection by covering the following modules:

• How recruitment fits into the organization.
• How to attract talent
• How to make an informed selection decision
• South African legislation pertaining to recruitment and selection
• How to avoid biases in your selection process
• How to follow the correct recruitment process
• How to manage your external recruitment agency
• Good interviewing skills
• How to conduct psychometric testing
• How to conduct reference checking
• How to manage the costs associated with recruitment and selection

10.       Workplace Communications Workshop – (1 or 2 days)

This two-day workshop and the accompanying manual have been designed to suit the needs of the HR and Communications practitioners who are required to communicate important issues within their organisation. This course delivers sound, practical and easy to follow advice to help you through the process of:

• analysing your organisations communication requirements
• identify your stakeholders
• identify the correct communicators
• communicating the message via the correct medium
• drawing up the communication plans
• measuring and evaluate your communication
• implementing the correct policies and procedure in order to ensure the continued use of effective communication
• keeping you prepared in the case of an emergency

For in-house Communications workshop that can be run to target specific department’s e.g.

• Communications Dept – Internal and External Communications (2 days)
• HR – Internal Communications (Basic) (1 day)
• Guidelines for Communications Committees – Internal Statutory Committees (1 or 2 days)
• Communications for Line Managers (1 or 2 days)

11.       First Class Communications for Communications and Public Relations Practitioners – (2 days)

How would your leadership rate their Communications and Public Relations support?

• Do the skills levels of your communications practitioners vary so much that your clients complain about the varying levels of support that they get?
  
   
• Do you have a standardised approach to delivering Communications and Public relations support across your organisation?

To assist you in establishing a first rate Communications and Public Relations function, Workinfo.com has developed a 2 day workshop will provide your Communication and PR practitioners with the world class, practical methodology and tools to service your clients.

12.       Wage Negotiation Management Support Workshop – (2 day)

The overall aim of this workshop is to enhance your negotiation skills at the bargaining table. The emphasis of this one-day workshop is on the practical skills and knowledge needed by negotiators to enter into effective negotiations with trade unions.

How to conduct effective wage negotiations! The workshop facilitators are well versed in the art and skill of trade union negotiations, and have extensive experience in conducting wage negotiations with a variety of trade unions in different sectors. By attending this workshop you will gain extensive practical knowledge in conducting your own wage negotiations.

This workshop will focus on improving negotiation skills at the bargaining table. This collective bargaining workshop will offer training in the most important aspects of the negotiation process.

13.       Workplace Violence Prevention course – (sessions or full course)

Why should you be prepared for workplace violence?

Crime is the Number 1 problem facing the South African society in general and business in particular. We can not escape it but we can be prepared for it. Are you and your staff ready to deal with a violent incident that may change your lives forever?

The Workplace Violence Prevention course covers the following eight topics

• What is workplace violence?

• Crime prevention.

• Awareness of crime situations.

• How to manage the environment to ensure that criminal activity will be minimized and prevented.

• Actions to take (and often not to take) while a robbery is in progress.
• How to deal with trauma and other debilitating illnesses.
• How to create conditions for safer cash handling.
• How to prevent and deal with hijackings.

The participants in this course will be taught to handle threatening situations under the supervision of a skilled supervisor or manager.

For more information on any of these courses, please contact:

Shirley Haddock
Tel:  +27 (0)11 792 8717(Office)
Fax: +27 (0)86 684 6216
Cel:  +27 (0)84 456 8346
Email: shirley@workinfo.com