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• Course content
• Duration
• Workshop Material
• Delegates
• Costing

Course Content

The aims of the workshop are to support supervisors to:

• Begin the process of adapting and/or changing current supervisory practices to meet the demands of a diversifying workforce (workforce changes have been triggered by political, legislative, and business strategy changes).
• Develop insight and self-knowledge about intercultural competence to work with a diverse workforce.

Participants at this workshop will benefit by gaining the following insights:

• Understand the relationship between diversity, equity, affirmative action, and human rights.
• Understand the range of cultural behaviours and expectations supervisors confront each day in the workplace.
• Examine how values, norms, self-esteem, sense of belonging, and trust are harnessed for building a diverse team.
• Make meetings work in a culturally diverse workplace.
• Develop an action plan to identify and implement 3 diversity related change projects in their own team.

The workshop will help participants explore the critical issues that relate to Managing for Diversity (not Managing Diversity as diversity is not a problem to be managed, but a fact of life).

The workshop is centred on a case study/presentation in 3 acts dealing with an affirmative action appointment. The story unfolds to reveal the dynamics of implementing an affirmative action, equity, and diversity process.

Each act is used to trigger an exploration and discussion of key concepts, facts, feelings, and perceptions about the changes triggered by changes in legislation, and the company’s business strategy.

Additional topics are also introduced before, and after each act to supplement the topics participants have identified.

Tools, questionnaires, checklists, and small group discussions are also used throughout the workshop to facilitate self-analysis and awareness about diversity issues, and to support participants in their transition to greater intercultural competence.

4. Scope of the workshop

Unit 1: Introduction and orientation to the workshop

Purpose

The purpose of this unit is to provide participants with an understanding about the key assumptions/ideas that underpin the workshop; to clarify the ‘language’ of diversity, equity, and affirmative action used in the workshop.

Unit 2: Act 1 - The legal background to affirmative action, employment equity and diversity

Purpose

The purpose of unit 2 is to clarify the legal basis for affirmative action, employment equity, and diversity in South Africa, clarify/dispel the myths and perceptions that surround the emotions about affirmative action, employment equity, and diversity.

Unit 3: Act 2 - Introduction to diversity: people are multidimensional

Purpose

The purpose of unit 3 is to clarify what diversity is and the role that stereotypes, prejudice and racism plays in blocking managers, supervisors, and employees from managing for diversity.

Unit 4: You as a culturally diverse entity

Purpose

The purpose of unit 4 is help participants examine their own cultural influences/programming to better understand themselves, and the impact their own cultural programming has on their expectations (positive or negative) they have of the workforce they work with; become aware of their own prejudices and stereotypes, and the impact it has on how they interact with others in the workplace.

Unit 5: The power of organisational culture - the more things change the more they stay the same

Purpose

The purpose of unit 5 is to help participants examine the business counterpart of culture, and how it programmes the way we do things in organisations; develop awareness about their ability and willingness to work with ‘outsiders, newcomers, and people who are ‘different’ to the mainstream culture’ of where they work.

Unit 6: Building a diverse and multicultural work team

Purpose

The purpose of unit 6 is to help participants develop insight about how to work with major human (social and psychological) issues that impact team functioning.

Unit 7: Managing meetings with a diverse workforce

Purpose

The purpose of unit 7 is to help participants cope with difficult-to-deal with behaviours that crop up in meetings with a diverse team; understand the essential elements for conducting productive meetings; pay special attention to the people and diversity issues that could interfere with a team’s ability to tap into its full potential in a meeting situation.

Unit 8: Act 3 - A vision of a diverse and multicultural workplace of the future

Purpose

The purpose of unit 8 is to identify the positive characteristics of a transforming workplace, and to have participants diagnose where their own team is in terms of the legal framework for diversity, equity, and affirmative action; formulate an initial action plan for change.

2 day workshop

Day 1

Registrations: 08:00 - 08:30

Workshop: 08:30 - 17:00

Lunch: 13:00 - 14:00

Tea Breaks: 11:00 - 11:20 / 15:00 - 15:30

Day 2

Workshop: 08:30 - 17:00

Lunch: 13:00 - 14:00

Tea Breaks: 11:00 - 11:20 / 15:00 - 15:30

To avoid Johannesburg traffic congestions and Gautrain developments, the workshop will be held at the Indaba Hotel, Fourways

Delegates receive a comprehensive workbook and course material

Delegates

This course is suitable for

• Human resource practitioners
• Employment equity managers
• Skills development facilitators
• Senior line managers

Costing

• In-house courses are subject to quotation

Costing per delegate (public workshops only)

R4 970.40 per delegate (VAT Inclusive)

Included in the fees

• Course material
• Parking
• Refreshments
• Lunch
• Certificate of Attendance

Please note

• Training is conducted with extensive use of questionnaires, case studies, exercises, role-plays and a training video.
• Delegates are also supplied with a course workbook, which serves as a "job aid" when back on the job and involved in recruitment.
• Delegates are encouraged to attend the course with their laptops / notebooks.