TITLE: Parts Manager

REVISED: 12/06/00

REPORTS TO: General Manager/President

POSITION INFORMATION:

Manages department engaged in parts sales for vehicles such as heavy duty trucks, buses, or other commercial vehicles.

DUTIES/ESSENTIAL FUNCTIONS:

* Directs and coordinates activity of workers engaged in the sale, purchasing, stocking, receiving and shipping of parts.
* Monitors operations to ensure that services rendered conform to company policy and standards.
* Resolves customer complaints.
* Reviews and approves credit memos on parts.
* Reviews departmental operational expenses and collection reports for accuracy.
* Projects sales and expenses on a monthly basis.
* Authorizes acquisition of tools, equipment, and parts.

OTHER DUTIES/MARGINAL FUNCTIONS:

* Performs other duties as needed.

WORKING CONDITIONS:

Performs functions in dealership facility. May be required to spend several hours a day moving throughout dealership.

QUALIFICATIONS:

College degree in Business/Sales Management or equivalent work experience.
Thorough knowledge of computer systems designed for parts sales and inventory controls. Ability to communicate effectively with others.

NOTE:

This is not necessarily an exhaustive or all-inclusive list of responsibilities, skills, duties, requirements, efforts, functions or working conditions associated with the job. This job description is not a contract of employment, or a promise or guarantee of any specific terms or conditions of employment. The company may add to, modify, or delete any aspect of this job (or the position itself) at any time as it deems advisable.